Shipping policy
Last updated: July 31, 2026
Current delivery destinations, methods, and charges are the options available at checkout. The checkout selection and charge shown before payment control the order.
Processing and dispatch
Any product-specific preparation information is shown with the product or order where available. If you need delivery by a particular date, contact support before purchasing; a delivery date is not guaranteed unless Brickfigworld confirms it in writing.
Delivery estimates
Any estimate shown at checkout, in an order communication, or by the carrier is an estimate rather than a guarantee. Customs checks, remote destinations, weather, peak periods, and carrier interruptions can add time.
Tracking
Tracking information is provided when available. A carrier may need additional time after collection before the first tracking event appears.
Duties and taxes
Import duties, taxes, brokerage fees, or other government charges may be due in the destination and remain the recipient's responsibility unless checkout explicitly states that Brickfigworld collects them.
Address changes and failed delivery
Review the delivery address before payment and contact support promptly if a correction is needed. A change cannot be guaranteed after processing or dispatch. If a parcel is returned because of an incorrect address, refusal, unpaid import charges, or repeated failed delivery, any reshipment or refund is reviewed after the parcel is received.
Contact
For a delivery question or address correction, email support@brickfigworld.com or call +1 380 213 4976.